By 2030, over 39% of all workers’ core digital skills will change, making Digital Applications Technicians one of the fastest‑growing roles
Digital skills shortages are growing, with UK employers reporting difficulty recruiting for roles requiring digital capability—making DATs increasingly valuable.
Improving efficiency and productivity through smarter use of digital technologies
Middlesbrough is one of the few towns in the UK where Digital Applications Technician apprenticeships are funded up to £13,000 and delivered locally by multiple providers, making it a regional hub for growing digital‑support talent.
Benefits of an Apprenticeship
Apprenticeships are the perfect way to get real-world experience and show employers that you can hit the ground running. With an apprenticeship, you combine on-the-job training with classroom learning to help you get ahead in your career.
As a result, you’ll gain practical experience with nationally recognised qualification and get paid to do it!
Earn while you learn
Apprenticeships allow you to learn valuable skills and gain critical work experience while earning a wage. Apprenticeships are entitled to the National Minimum Wage for apprentices.
Supercharge your Learning
Apprenticeships combine on-the-job and off-the-job training. As a full-time apprentice, an average of 6 hours a week are dedicated to off-the-job learning. The combination ensures you have the knowledge and practical skills to excel in your chosen career.
Gain Nationally Recognised Qualifications
At the end of your training, you’ll have gained nationally recognised qualifications. Our team will be by your side throughout the journey, helping you overcome any barriers to success.
Secure your Career Prospects
Many employers often retain the vast majority of apprentices who have completed their training. In addition, many of these employees gain new responsibilities, promotions and pay increases.
How does The Apprenticeship work?
Please read the following to fully understand how the Apprenticeship works and the requirements to be eligible.
How long is this apprenticeship?
The Digital Applications Technician Apprenticeship is between 12-15 months.
Who is the Awarding Body?
The Awarding Body of this Apprenticeship is City & Guilds, a highly prestigious Awarding Body, responsible for awarding over 95% of Apprenticeships in the UK.
What will I learn during this apprenticeship?
You will learn:
- How to use Digital Applications – Microsoft Suite (e.g. Word, Excel, PowerPoint, Power Automate etc), Google Workspace (e.g. Docs, Sheets, Slides), Artificial Intelligence tools (e.g. Microsoft Copilot, Google Gemini).
- What are the regulations and laws surrounding Digital Applications – Understanding how to use software applications safely and lawfully.
- How to develop and integrate digital technologies for business applications:
Artificial Intelligence – how to use AI for business applications.
Information Systems – how to optimise management of business resources.
Teaching & Training – how to lead your business to adopt new digital technologies to improve business performance. - AI Agents – Learn how to create and configure AI agents using development studios.
- AI Workflows – Learn how to create, configure and connect AI-enabled automated workflows to create new functionality from automating administrative tasks to creating apps.
- Final Project – Complete a final project showcasing your Digital Applications expertise.
- Demonstrate over 450 hours of real-life applications and experience.
What are the Entry Requirements?
To be accepted onto the Digital Applications Technician Apprenticeship, you must:
- Age: be 16 years old or over.
- Residency: Live in England and have the right to work in the UK.
- Education Status: Not be in full-time education.
- Employment: Be employed in a contract that allows for training.
If you fulfil all these requirements, you are fully eligible to enrol onto the Apprenticeship.
What qualification do I receive?
You will receive a Level 3 Apprenticeship Digital Applications Technician qualification, a lifetime qualification.
What do I need to do to complete the Apprenticeship?
To fulfil all the criteria for the Apprenticeship, you will need to complete:
- Summative Portfolio – a document showing your Knowledge, Skills and Behaviours (KSB’s) that meet the standards of the qualification.
- Final Project – a document showing demonstration of the standards in a final project of your choice.
- 450 hours of On-the-Job (OTJ) training – to be completed with your employer.
- End-Point Assessment (EPA) – where you present your final project to an examiner.
Will I receive support?
Yes, you will be supported by:
- Your Training Provider – you will check-in on you regularly.
- Your Tutor – who you must attend 1-to-1 meetings with regularly.
- Your Employer – who is required to allow you time to complete your apprenticeship.
What jobs can I expect to get after this Apprenticeship?
Digital Applications Technician related fields are an emerging and growing industry, graduates can apply to enter job roles such as:
- Digital Applications Technician – An IT professional that deals with creating, configuring and managing CRM’s, AI agents, workflows and/or develop systems to accommodate transformative digital systems.
- Business Analyst – identifying, analysing and recognising improvements to optimise business performance and management.
- Digital Transformations Officer – With further training, the graduate can expect to enter roles that develop transformative systems.
Begin Your Journey with Confidence
Not sure where to begin? We’ve got you covered. Book a free consultation and let our team guide you toward the right path for your future career.