LEARNING KEY TRAINING ACADEMY

Privacy Policy

Last Updated: 27/04/2026

This Privacy Policy explains how Learning Key Training Academy (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit www.learningkey.co.uk (the “Website”).

We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. WHo we Are

Data Controllers:
Company: Learning Key Training & Consultancy Ltd
Address: 69 Newport Road, Middlesbrough, TS1 1LA
Email Address: hello@learningkey.co.uk
Contact No: 01642 800881

We determine how and why your personal data is processed.

2. INformation we collect

We may collect and process the following types of personal data:

Information you provide directly
  • Name
  • Email Address
  • Phone Number
  • Account login details
  • Payment information (processed securely by third-party providers)
  • Any information submitted through contact forms or account registration
information collected automatically
  • IP Address
  • Browser Type and Version
  • Device information
  • Pages visited and time spent on the website
  • Cookies and tracking technologies (see Section 7)
Information from third parties
  • Payment processors
  • Analytics providers
  • Advertising networks (if applicable)

3. HOw we use your information

We use your personal data to:

  • Provide and maintain our website
  • Process orders and payments
  • Respond to enquiries and provide customer support
  • Send service updates or marketing communications (with your consent)
  • Improve website performance and user experience
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

4. Legal Bases for Processing

We process your data under the following legal bases:

  • Consent – when you opt in to marketing or cookies
  • Contract – when processing is necessary to provide a service you requested
  • Legal obligation – when required by law
  • Legitimate interests – for analytics, security, and improving our services

5. How we share your information

We may share your data with:

  • Service providers (hosting, analytics, payment processors)
  • Professional advisers (legal, accounting)
  • Law enforcement when required by law
  • Business partners if we merge, sell, or restructure our business

We never sell your personal data.

6. International data transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK-approved adequacy regulations
  • Standard Contractual Clauses (SCC’s)
  • Additional security measures where required

7. Cookies and tracking technologies

We use cookies to:

  • Enable website functionality
  • Analyse website traffic
  • Personalise content
  • Provide targeted advertising (if applicable)

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

8. How long we keep your data

We retain personal data only as long as necessary for:

  • Providing services
  • Meeting legal obligations
  • Resolving disputes
  • Enforcing agreements

When no longer needed, data is securely deleted or anonymised.

9. Your Rights under uk GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“Right to be Forgotten”)
  • Request processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.co.uk
To exercise your rights, contact us at: hello@learningkey.co.uk

10. Security

We use technical and organisational measures to protect your data, including:

  • Encryption
  • Secure servers
  • Access controls
  • Regular security reviews

However, no online system is completely secure.

11. Links to other websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

12. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated ‘Last updated’ date.

13. Contact us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Learning Key Training Academy
Email: hello@learningkey.co.uk
Address: 69 Newport Road, Middlesbrough, TS1 1LA